# Symprio — AI & Automation Solutions for the Modern Enterprise

> Symprio is a global AI & automation consultancy headquartered in San Jose, California (Silicon Valley), with a delivery centre in Kuala Lumpur (Malaysia) and offices in Singapore and India. We serve 45+ enterprise clients across 15+ countries in the US, APAC, UK and the Middle East.

## What is Symprio?

Symprio helps enterprises and SMEs automate operations, augment human decisions, and build intelligent digital workforces using AI, Robotic Process Automation (RPA), and Agentic AI. Our clients include Meta, Amway, Coca-Cola, Nextracker, and Uniqlo.

Contact: contact@symprio.com | +60 13 880 2574 | https://www.symprio.com

## Services

- [Digital Transformation](https://www.symprio.com/services/digital-transformation): End-to-end digital transformation including strategy, roadmap design, change management and phased execution.
- [Process Assessment & Consultancy](https://www.symprio.com/services/process-assessment): Business process analysis and automation opportunity identification. We study your workflows and recommend the optimal automation strategy. Domain-agnostic.
- [ERP & Oracle Services](https://www.symprio.com/services/erp-oracle): Oracle Cloud & R12 ERP implementations, upgrades, migrations and system integrations.
- [Custom Software Development](https://www.symprio.com/services/custom-software): Full-stack web applications, mobile apps, and cloud-native solutions built with agile methodology.
- [Robotic Process Automation (RPA)](https://www.symprio.com/services/rpa): End-to-end RPA using UiPath, Power Automate & Automation Anywhere. Assessment, bot development, Centre of Excellence (CoE) setup, and managed support. 400+ bots deployed across APAC.
- [Automated Testing](https://www.symprio.com/services/automated-testing): AI-accelerated, end-to-end test automation using UiPath Test Suite and Playwright — regression automation, RPA bot testing, cross-browser web end-to-end testing, API testing, CI/CD release gates and managed QA automation. First automated regression suite typically delivered in 2–4 weeks.
- [AI Application Development](https://www.symprio.com/services/ai-development): Custom chatbots, AI agents, Retrieval-Augmented Generation (RAG) systems, LLM fine-tuning, computer vision, and document intelligence platforms.
- [Agentic AI & LLM Solutions](https://www.symprio.com/services/agentic-ai): Autonomous AI agents that reason, decide and act. Enterprise-grade LLM orchestration, RAG pipelines, and multi-agent system design.
- [Digital Workforce & Staff Augmentation](https://www.symprio.com/services/digital-workforce): Expert RPA, AI and IT talent provided on flexible engagement models — contract, project-based or retained.

## OmniFDE — Forward Deployed Engineering, Vendor-Neutral

[OmniFDE](https://www.symprio.com/omnifde) is Symprio's category for Omni-Platform Forward Deployed Engineering — the vendor-neutral evolution of the FDE model pioneered by Palantir and adopted by Anthropic, OpenAI and others. Embedded engineering teams fluent across every platform; the problem picks the platform, not the vendor relationship.

Platforms our OmniFDE engineers carry production-grade depth on:

- **Anthropic** — Claude agent design, RAG, evaluations
- **OpenAI** — GPT-5.x, structured outputs, fine-tuning
- **Microsoft** — Power Platform, Azure AI, Copilot Studio
- **UiPath** — Studio, Apps, AI Center, Agentic Automation
- **Google** — Vertex AI, Gemini, ADK
- **Oracle** — APEX, OCI Generative AI
- **Meta** — Llama family, open weights
- **Salesforce** — Agentforce, Einstein
- **Databricks** — Mosaic AI, Unity Catalog
- **Manus** — Autonomous agent runtime
- **Higgsfield** — Generative video for enterprise
- **OpenClaw** — Agentic coding workflows
- **Open source** — LangChain, LlamaIndex, vLLM

Engagement formats: complimentary half-day Discovery Workshop · 8–12 week fixed-fee OmniFDE Engagement (architecture + co-build + team transfer) · 12–24 month Long-Term Partnership.

## Training & Academy

- [RPA Training](https://www.symprio.com/training/rpa): UiPath & Power Automate certification training, from foundation to advanced developer level.
- [AI & GenAI Training](https://www.symprio.com/training/ai-genai): Hands-on training in ChatGPT, Claude, Manus, n8n, vibe coding, and AI agent workflow design.
- [Corporate Workshops](https://www.symprio.com/training/corporate-workshops): Executive AI strategy, AI governance, and digital transformation leadership for C-suite and senior management.

## Company

- [About Us](https://www.symprio.com/about): Our mission, team, offices, and values.
- [Case Studies](https://www.symprio.com/case-studies): Real-world automation success stories across banking, insurance, healthcare, telecom, manufacturing, retail, and government.
- [Events](https://www.symprio.com/events): Upcoming and past community events, workshops, and webinars.
- [Blog & Insights](https://www.symprio.com/blog): Articles and insights on AI, RPA, Agentic AI, digital transformation, and automation best practices.
- [Careers](https://www.symprio.com/careers): Open roles across engineering, consulting, sales, and marketing globally.
- [Contact](https://www.symprio.com/contact): Free 30-minute consultation available. Email: contact@symprio.com, Phone: +60 13 880 2574.

## Key Facts

- Founded: 2018 | HQ: San Jose, California, USA | Delivery centre: Kuala Lumpur, Malaysia
- 45+ enterprise clients including Meta, Amway, Coca-Cola, Nextracker, Uniqlo
- 400+ RPA bots deployed across APAC
- $50M+ in client savings delivered
- 50+ active consultants
- 15+ countries served
- Technology Partners: UiPath, Microsoft, Oracle, Salesforce, Google, Meta, Anthropic
- Support Subscription Plans: Bronze / Silver / Gold — $50/hour, minimum 50 hours

## Leadership

- Vilhelm Bjermeland — CEO, Norway
- Prabin Vijay — Practice Lead, APAC
- Vivek Krishna — Director, AI & OmniFDE
- Ramalingam Dushyanth — Capability Lead, AI & OmniFDE

## Frequently Asked Questions

**What industries does Symprio serve?**
Banking & Finance, Insurance, Fintech, Healthcare, Telecom, Manufacturing, Retail, Government, and more.

**Where is Symprio located?**
Headquarters in San Jose, California (Silicon Valley), USA. Delivery centre in Kuala Lumpur, Malaysia, plus offices in Singapore and India.

**What RPA platforms does Symprio support?**
UiPath, Microsoft Power Automate, and Automation Anywhere.

**Does Symprio provide automated testing / QA automation?**
Yes. Symprio delivers AI-accelerated, end-to-end test automation using UiPath Test Suite and Playwright — covering regression testing, RPA bot testing, cross-browser web end-to-end tests, API testing, CI/CD release gates and managed QA automation. A first automated regression suite is typically delivered in 2–4 weeks.

**Does Symprio offer post-deployment support?**
Yes. Symprio offers managed support subscription plans (Bronze/Silver/Gold) at $50/hour with a minimum of 50 hours.

**How do I get started with Symprio?**
Book a free 30-minute consultation at https://www.symprio.com/contact or email contact@symprio.com.