Success Stories

Showing 8 of 8 case studies

Banking & FinanceRPA

Invoice Processing Automation

Major Southeast Asian Bank

Challenge: Manual invoice processing across 8 branches causing delays and errors.

60% faster processing15 bots deployed$3M annual savings

InsuranceAI Development

AI Claims Processing Platform

Regional Insurance Group

Challenge: Claims assessors spending hours per claim on data extraction and validation.

2hrs to 4min85% automation rate40% cost reduction

TelecomAgentic AI

Autonomous Customer Service Agent

APAC Telco (Confidential)

Challenge: Tier-1 support overwhelmed with repetitive queries, high agent turnover.

24/7 autonomous support70% ticket deflection4.8/5 CSAT score

ManufacturingERP

Oracle Cloud ERP Migration

Global Auto Parts Manufacturer

Challenge: Fragmented legacy ERP systems across 6 subsidiaries causing data inconsistency.

18-month project, on time35% reporting time savedUnified 6 subsidiaries

GovernmentDigital Transformation

Digital Transformation Roadmap

Malaysian Government Agency

Challenge: Legacy manual workflows slowing citizen service delivery across 15 departments.

200+ processes mapped60% digitised in Year 1RM 12M cost avoidance

RetailAI Development

E-Commerce AI Personalisation Engine

Southeast Asian E-Commerce Platform

Challenge: Generic product recommendations leading to poor user experience and low conversion.

32% higher conversion28% increase in AOV2.1M products catalogued

HealthcareRPA

Healthcare RPA Back-Office

Private Hospital Group

Challenge: Billing, patient record updates, and insurance claims done manually by admin staff.

8,000 hrs/year savedZero billing errorsFull audit trail

FintechCustom Software

Fintech Custom Lending Platform

Digital Lending Startup

Challenge: Needed a scalable lending platform integrating credit bureaus, e-KYC, and payment gateways.

Launch in 14 weeks10K+ users in Month 1Integrated 5 APIs